Senior Technical Business Analyst

As a Stable Kernel Senior Technical Business Analyst, your primary goal is to effectively communicate our clients’ requirements to our development team and ensure these projects meet our clients’ business goals. Your special blend of technical knowledge, problem-solving, analytical, and communication skills allow you to effectively work with our clients’ product owners to define the “why” and “how” behind some of their most innovative projects, including all aspects of building and support. 

You will report to the Director of Client Experience and work closely with our engineers, sales team, and other colleagues across the company.

Responsibilities include:

• Developing software solutions for our clients, working equally well in a collaborative team environment and individually. Managing internal and external dependencies with partners and representing the Stable Kernel team when meeting with partners.
• Communicating effectively with team members and business stakeholders.
• Leveraging system expertise to support and troubleshoot moderately complex issues, finding and implementing scalable solutions to lower the support burden for the team over time.
• Creating, implementing, documenting, and improving processes, managing rollouts, and communicating with internal and external help desks.
• Gathering detailed technical and business requirements, and translating them into technical specifications for user stories and acceptance criteria according to agile methodology
• Over time, becoming the functional/system subject-matter expert for the development team.
• Solving complex problems by taking a new perspective on existing solutions
• Specifying designs, documents, and testing computer programs with minimal direction while also providing direction of programming work to other business analysts and systems analysts.
• Using SQL and other statistical tools to identify trends, troubleshoot systems, and create reports.
• Learning and Growing: We encourage our team members to keep learning, increasing their skill sets, and striving to be their best.
• Mentoring and supporting the work of junior team members and enabling the broader development team to work faster
• Handling complex projects
• Taking initiative to help our clients build their business/project strategy

A Senior Technical Business Analyst at Stable Kernel will exemplify and demonstrate the following qualities:

• Intuition
• Curiosity
• Adaptability
• Positivity
• Critical Thinking
• Attention to Detail

Our ideal candidate has:

• The ability to thrive in a hybrid environment
• A bachelor’s degree with a focus in Business Administration, Computer Science, Information Technology, or similar
• 5-8 years of experience as an analyst
• Experience working in a consulting or professional services organization
• Experience in technical business analysis in a related industry
• Experience leading significant system or platform implementations
• Experience in driving teams and stakeholders to decisions  
• Exceptional communication skills, with a notable ability to translate highly technical concepts to business applications and vice versa
• Experience analyzing existing data structures
• Capability with extracting requirements from various sources to write stories for new features
• A methodical, investigative, and inquisitive mind
• Familiarity with Agile methodologies
• Experience working with marketing technologies and customer data platforms such as mParticle, Salesforce, Hubspot, or MoEngage
• Capable of writing queries in both relational and non-relational databases (SQL and DynamoDB)
• Familiarity with data analytics tools such as Amplitude, Tableau, or Google Analytics
• Strong interpersonal, team collaboration, and consulting skills
• Pursues continuous improvement and exhibits a personal drive for excellence
• Willingness and ability to participate in minimal travel for select company/client events.

Nice to Haves:

• Knowledge of Postman and DataDog
• Ability to read and understand GoLang
• Familiarity with marketing to customers
• Previous experience as an analyst on a backend software development team is especially desirable

Generous total compensation package

Minimum base salary: $110,000

• Company-subsidized health, vision and dental plan premium options beginning on the first day of employment
• 401k with above-average company matching 
• Fully paid Group Life, Short and Long Term Disability, and AD&D insurance
• Optional Flexible Spending Account, Dependent Care Flexible Spending Account, and Health Savings Account participation
• Voluntary Life, Critical Illness and Accident insurance
• EAP and Health Advocacy program available at no cost to employees and their dependents
• $3000+ annual industry educational budget 
• Paid time off and paid holidays (including a floating holiday) 
• Access to Perks at Work program featuring a variety of discounted products and services

*Note – We are not sponsoring employment visas at this time. If you are currently in possession of an employment visa, it will need to be effective for at least 3 years from the date of your application for your candidacy for employment to be considered.

Stable Kernel’s culture is inclusive and expansive. We celebrate diversity in its many glorious forms and do not discriminate on the basis of race, religion, color, national origin, gender role orientation, sexual orientation, age, marital status, veteran status, or disability status. However, we will discriminate against those unwilling to comply with the practice of our company values:

• we work with integrity always
• we respect our work and each other
• we are dedicated to life-long learning and sharing
• we stay hungry for new challenges

If you are like-minded in this regard, we hope you will apply. We look forward to meeting you.